Shipping Policy:

Order Processing Time:

We strive to process and dispatch all orders within [1-2] business days. Please note that orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates:

Shipping rate is a flat rate used on all your orders (Set by Wakilni) You can view the shipping cost at the checkout before completing your purchase.

Shipping Methods:

We offer Standard Shipping, Estimated delivery within [2-3] business days. Please note that these delivery times are estimates and may vary depending on your location and external factors such as weather conditions and customs clearance.

Damages:

If any item arrives defected or cracked, please notify our customer care team within 3 days of receipt via WhatsApp at +961 7884 7334 or email at Support@mediastorelb.com we’ll address your inquiry promptly.

Delivery Issues:

If you encounter any issues with the delivery of your order, please contact us immediately. We will investigate the matter and work towards a satisfactory resolution.

Returns and Refunds:

For more info on returns and refunds, please refer to our Returns Policy.

Need help? Contact Us

If you have any questions about our Delivery & shipping Policy, please contact us:

• WhatsApp: +961 7884 7334
• Mail: Support@mediastorelb.com
• Website: https://mediastorelb.com/